Customization—The Best Gift of All on Tiege Hanley’s 4th Birthday
We’ve experienced so many positive changes over the last four years, but the ability to customize your box takes the cake. Tiege Guys were asking for more flexibility for a while, so it feels amazing to finally be able to give it to them.
When we developed our Skin Care Systems back in 2016, we really thought we nailed it.
“The perfect combinations of products for guys with any skin type!” we proclaimed.
We stand by that proclamation for what it’s worth, but our customers have opened our eyes to a world of new possibilities.
So today, on our fourth birthday, we’re taking a look at the thing we’re most proud of.
Our Customers Made Some Really Good Points
Some of our guys decided that one of the products in their box just couldn’t fit into their lifestyle.
Take PM for instance. Some dudes just aren’t going to moisturize before bed. Period.
Why should they be forced to get PM in their box every month if they’re never going to use it?
That logic made sense to us.
Other guys were like, “Hey, I LOVE this face wash. I use it three times a day and I’m running out before I get my next box.”
Why can’t they have two bottles of WASH if that’s what their lifestyle demands?
That logic also made sense to us.
Let Them Customize Their Box!
It took a lot of internal conversation to figure out how exactly we were going to introduce functional customization to our guys.
The developers chimed in.
The operations guys chimed in.
Aaron “ALPHA M” Marino chimed in.
The marketing guys were like, “FOR THE LOVE OF PETE PLEASE LET US DO THIS ALREADY.”
And after a ton of careful planning and testing, it was ready.
TRY MEN’S SKIN CAREHow Does It Work?
The first piece of customization we figured out was how to add products to your box.
It was less technically complicated and seemed like the natural place to begin.
Now when you log in to your account, you’ll see a list of products you can add to your next box.
Doesn’t matter which Skin Care System or Acne System you use, you can tack on up to four products of your choice.
A huge benefit to adding products to your box is being able to try something new.
If you love it, you can keep getting it. If you hate it, you never have to get it again.
Based on our data, a ton of our guys are taking advantage of this new ability, especially with our new products like LIP, WASH BODY BAR, SCRUB BODY BAR and HAND SANITIZER.
Those products are flying off the shelves and we’re getting a ton of good feedback about them in return.
Which reminds us, please give us feedback whenever you can! We love hearing from you.
It’s incredibly helpful when it comes to product development and refinement.
What If I Want to Remove a Product?
This second piece of customization was a tad bit trickier for us to implement.
It just so happened we launched the Starter System right around the same time we were experimenting with box customization.
The Starter System includes face wash and morning moisturizer and comes with a free lip balm right off the bat.
We insist on including WASH and AM in every box because we truly believe it would be irresponsible to leave them out.
You gotta wash your face twice a day or it won’t matter what other products you put on your face.
And if you’re leaving the house AT ALL, you need a little sunscreen on your face.
It might sound overbearing, but we firmly support The Skin Cancer Foundation and are all about protecting guys from the three different types of skin cancer.
So if you subscribe to the Starter System, you get WASH and AM plus a blank canvas to determine the rest of our Skin Care System.
Get WASH, AM and SUPER SERUM one month.
Get WASH, AM and ACNE the next.
Get WASH, AM, LIP, WASH BODY BAR, HAND SANITIZER and EYES if you want.
It’s totally up to you.
Never got a product you don’t really want ever again.
Log In to AccountThe Next Version of Customization
We’re not gonna front; we already think we can improve upon Tiege Hanley box customization.
We’re working on it, in fact.
We’ve got some sweet new ideas in development that we think you guy are really going to appreciate.
We can’t give anything away here, but as always, we hope you’ll continue to give us feedback on our current customization functionality.
We will take everything you say into consideration, because listening to our customers has never steered us wrong before.
It’s all about you, after all.
We won’t be satisfied until Tiege Guys outnumber all the others because we really are the most uncomplicated and effective skin care products for men.
Every month we get a little closer, but we’re far from done.
Thanks for your support.