Covid-19 Updates

Updated: July 1, 2020

Overview, Donations, Shipping Interruptions, Questions

A letter from the founder regarding COVID-19.

To Tiege Guys everywhere,

Tiege Hanley is taking COVID-19 extremely seriously. As a global brand with a sophisticated supply chain that ships internationally, we knew we had to act early. As a result, we are as prepared as humanly possible to continue operations throughout this pandemic.

  • You should know, Tiege Hanley products are completely and entirely manufactured and packaged in the United States of America. The formulas inside the bottles and the bottles themselves don’t leave the country until they are purchased by and shipped to an international customer.
  • The bottles are filled in a U.S. Food and Drug Administration (FDA) approved facility and must undergo intense microbial testing prior to being released to us. We cannot, could not, and would not sell any product that does not pass these strict regulations.
  • We have many, many months’ worth of that FDA-approved inventory in our Chicago-based warehouse. That warehouse is disinfected daily, regardless of a pandemic like COVID-19, and will continue to be disinfected daily, every day, for as long as Tiege Hanley continues to manufacture and sell men’s skin care products.
  • Additionally, the entire Tiege Hanley team, from the warehouse staff to the very founders themselves, are exercising extreme caution to ensure we stay healthy. All non-essential on-site personnel have been instructed to work from home until further notice. All essential on-site personnel are being required to check in daily with the Head of Operations regarding their health. In the event an employee shows symptoms of any type of illness, they will be asked to self-quarantine in accordance with federal policies.

All this to say, Tiege Hanley is 100% dedicated and committed to the safe development and handling of our products. We take extreme pride in our work and are going above and beyond FDA requirements and government policies. Our singular goal is to help men look and feel amazing, and we will continue to strive for that goal throughout these trying times.

Founder and CEO

-Kelley Thornton


With COVID=19 impacting everyone’s life right now, we at Tiege Hanley are focused on helping our staff stay healthy and employed, while also addressing community needs throughout the United States during this pandemic.

In an effort to go beyond Chicago, we are currently giving frontline workers one (1) 2 oz Hand Sanitizer at no cost. If you’re interested or know someone that meets the criteria, please fill out the request form or send them the link:

Here in our hometown, with help from the Chicago Fire Department, we’ve been able to donate thousands of industrial size pumps of Tiege Hanley hand sanitizer to firefighters, police officers and homeless shelters.

Chicago Fire Department Commissioner Richard C. Ford II said of the donation, "The motto of the Chicago Fire Department is: We're There When You Need Us, and we prove that each and everyday. But in this pandemic time we are finding that more and more private companies like Tiege Hanley are there when WE need them, and the generous donation of sanitizer product will go a long way to keeping our members as safe as possible in this emergency condition. A hearty thank you from our nearly 5,000 Firefighters Paramedics."

Tiege Hanley and Chicago Fire Department Hand Sanitizer Donations

If you have a press related question or an inquiry about our donations, please contact Melissa at or call 312.543.8300.

Shipping Interruptions

Tiege Hanley is experiencing international shipping interruptions due to COVID-19. The following countries are currently impacted:


Antigua and Barbuda, Argentina, Ascension, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bolivia, Botswana, Brunei Darussalam, Cape Verde, Cayman Islands, Chad, Chile – Easter Island, Cook Islands, Curaçao, Czech Republic, Dominican Republic, Ecuador, Fiji, French Polynesia, Gambia, Grenada, Guinea-Bissau, Guyana, Haiti, Honduras, India, Iran, Jamaica, Kuwait, Laos, Lebanon, Liberia, Libya, Luxembourg, Madagascar, Malawi, Maldives, Mauritania, Mauritius, Moldova, Mongolia, Montenegro, Morocco, Myanmar, Nepal, New Caledonia, Nicaragua, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Rwanda, Saint Maarten, Samoa, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sri Lanka, St. Kitts and Nevis, St. Lucia, Sudan, Suriname, Trinidad and Tobago, Tunisia, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Western Sahara, Zimbabwe


Delivery delays are being experienced to all international destinations including but not limited to:

Australia, France, Ireland, Israel, Italy, Japan, New Zealand, Norway, Spain, Switzerland, Thailand, United Kingdom

There are a variety of factors affecting international shipping, including local DHL and post offices not operating normal business hours or services. Please note that Tiege Hanley is still operating as normal and has every intention of shipping your next package.


If you have a question about your upcoming shipment of Tiege Hanley, please contact our Customer Experience team at

If you would like to manually postpone your next shipment, please log in to your account to edit your subscription details.